Roger Hemming Estate Agents, Conway House, New Street, Honiton, is owned and run by husband and wife team, Roger and Sarah Hemming. We’ve got a dedicated team of property professionals here to help you find that perfect property. The simple aim of our business is to combine the benefits of the very latest computer technology with great service and a personal touch. Even though we’re part of The Experts In Property, a group of nearly 80 independent estate agents working from Penzance to Bristol, we’re 100% customer focused. We’re known for good old-fashioned values and levels of service that used to be associated with small family-run firms and these elements of our business are really important to us.
We strive to provide a top class estate agency and rental service to Sellers and Buyers, Landlords and Tenants. We successfully deal with residential properties throughout the Honiton area of East Devon. We’ve got a great reputation of having a straightforward, honest and common sense approach to the job. As a result, the vast majority of our business comes from personal recommendations. Our customers are so important to us and we outshine our competitors by being prepared to go that little bit further to help.
We opened for business in October 1994 as Wilkie & Hemming. We were part of the Wilkie Group, a group of like minded independent estate agency offices in the Taunton and Wellington area of Somerset. The timing was more than a little odd at the time as the property market was in the middle of a very difficult period. Property prices were in free-fall, the number of repossessions was at an all time high and market confidence was at rock bottom. The outlook couldn’t have been worse, but in reality our thoughts were that there was only one way to go, and that was up! We’ve grown over the years and as other members of the Wilkie Group have either retired or moved on to other things, we came to the conclusion that it was time to change so we reluctantly decided to let the Wilkie name go. In April 2006, Wilkie & Hemming became Roger Hemming Estate Agents.
Too many estate agents simply hibernate when the market goes quiet. They cut staff numbers and slash marketing and training budgets. We pride ourselves in being different and understand that in reality, these are the last things that should be sacrificed. We seem to often make bold moves during slumps in the property market and perhaps our greatest change came in the “credit crunch” during the autumn of 2008. Even though there was a huge amount of pessimism in the housing market, we realised that we’d outgrown our office at 84 High Street and that it was time that we moved. We bought the former Conway Television shop at 13b New Street and in the space of just one month we transformed it into Honiton’s largest and brightest property showroom. We wanted it to be very different from the usual boring estate agency office. In short we almost wanted it to be as comfortable as someone’s living room at home. If you pay us a visit you’ll find bright white walls with canvases of local views, a wooden floor, comfortable modern leather sofas, plate glass desks, specimen plants and lots and lots of space. We promise you won’t be immediately pounced upon, but we’re here to help if you need us. The idea is for our customers to be able to relax and to talk, perhaps over a coffee, with our friendly and professional property team.
We work incredibly hard to make sure that the Roger Hemming Estate Agents provides the best estate agency service in Honiton. The quality of our team here is what really makes the difference! Since we opened in 1994, we’ve helped many, many people move more than once, which means that we’re getting things right. Nobody’s perfect but we’re trying so very hard to be better than most!
Roger Hemming Estate Agents is totally “customer focused”. We appreciate that many people have horror stories concerning previous experiences with estate agents, which is why we go out of our way to prove that there are some of us who’re doing a good job for a realistic fee. Whether buying or selling through us, whether letting or renting your next home, we want our customers to come back to us and to be able to recommend our services to others.
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